The Pacific Business Trust strives to provide you with the highest quality business assistance. We value the trust that you place in us and are committed to maintaining that trust. In providing our services we must collect personal information about you but are strongly committed to protecting your privacy and ensuring the security of all personal information we hold.
If you engage our services, we may collect and store your personal information (or that of members of your family), including your name, ethnic group, addresses, date of birth, telephone number, employment history, educational background and business history and details.
Personal information may be provided to us by you directly or by a third party (eg your accountant, business partner). We may also collect commercially sensitive information, where this is necessary for the services we provide. We will collect this information through on-line forms, questionnaires, and email and personal communications.
We will use this information to provide you with appropriate business development services and to meet our reporting obligations to our funders (the Ministry of Pacific Peoples). Please note that any information provided to our funders is anonymised.
In addition, no personal or confidential information will be provided to any other third parties without your consent.
If you do not provide us with the personal information that we request, we may not be able to provide you with assistance. We may also use your contact information for related purposes, such as providing you with updated business development information and providing you with information about our other services or for the purpose of managing the business of the Pacific Business Trust.
Access to third part services’ accounts Access to Social Media Permissions: About Me, Email, Publish, APP activity and upload photos
Contact Mailing list or newsletter, contact and online forms Personal Data = Email address, name and any other information supplied by the user when completing the online form.
Marketing and behavioural targeting Social media marketing, Google Analytics, display advertising and AdWords Personal Data = Cookies, email address, username and usage data
Analytics Google Analytics, Facebook Advertising conversion tracking, Google Ads conversion tracking and Analytics Personal Data = Cookies and usage data
Google Website Optimizer Personal Data = Cookies and usage data
Registrationand authentication Social Media + SalesForce – Personal Data = various types of data as specified in the private policy of the service Direct Registration – Personal Data = address, company/entity name, personal name, email address, ethnicity, business, phone number
Opt-in / Subscription You have a choice of whether or not you want to receive marketing communication material from us, and how you want to receive notifications. The material details marketing activities in relation to solutions, services and other helpful business content.
You can manage your preferences by:
Opting into a newsletter via online opt-in/subscription
Opting into a registration or other activity on a web form
Opting into an event or other activity on a web form
Unsubscribing from a newsletter or opting out of marketing activities by clicking a link at the bottom of the newsletter, email or other marketing communication receiving from us from time to time
If you no longer wish to receive communications from us, follow the opt-out or ‘unsubscribe’ option linked from the bottom of the e-newsletter or by emailing us.
How do we process your personal data? We use your personal data for the following purposes:
To design and deliver our services and activities to you
To provide you access to and use the use of our services
To inform you of offers, services and updates
To customize, measure and improve our services, marketing communication activities
To provide services requested
To contact you to conduct research about your opinions of current services and/or potential new services
To send you communications regarding marketing activities and/or inform you of news, events, products, business tools, information and activities.
To maintain the integrity and safety of our data technology systems which store and process information
The Pacific Business Trust is bound by strict obligations of confidentiality in relation to our clients and we take those obligations very seriously. Your personal and confidential information will only be disclosed:
if you authorise us to make a disclosure
it is disclosed for the purpose for which we collected it (eg to our funders as part of our reporting and data collection functions)
the disclosure is required or permitted by law
Your information may be accessed by employees of our organisation. From time to time, we may engage contractors (eg IT consultants) or professional advisors (eg accountants) to assist with some aspects of our business and these contractors may be able to access your information. However, all contractors are subject to strict confidentiality conditions.
We store your information in computer databases, paper files and other electronic records. The Pacific Business Trust and our IT service provider take all reasonable steps to protect your personal information from loss, misuse, unauthorised access and disclosure.
However, electronic communications are never 100% secure and when you share your information with us it is at your own risk.
Your personal information will not be sold to anyone. When your personal information is no longer required to be kept, we will either destroy it or de-identify it.
If you have any questions or concerns about our management of personal information, you want to know what personal information we hold about you (there may be a fee associated with such access) or you want to correct, update or delete any personal information please contact us.
If you wish to opt out of receiving any further communications from us you can do so at any time.
The Pacific Business Trust’s ambition for Pacific people is to become more prosperous in New Zealand. We provide support and resources to Pacific people, communities and businesses to improve capability and prosperity, and fuel growth.
PBT works to generate holistic wealth in its role as a trusted partner in Pacific communities. By helping to capture and nurture the Pacific competitive advantage, we can enable businesses to adapt and thrive with increased ability and resilience.
PBT has recently undergone a business transformation enabling a new customer-centric service model to address the key challenges impacting Pasifika. This has resulted in a refreshed programme of service offerings and approach which is now being scaled across New Zealand.